In the dynamic world of global logistics, BRi’s journey stands out as a testament to vision, adaptability, and a commitment to customer satisfaction. We embarked on a mission not just to grow but to excel by gaining control over crucial aspects of the supply chain. This commitment has propelled us into pivotal markets such as China, Hong Kong, and, more recently, India. As we continue to chart new territories, our expansion into the Indian market emerges not only as a strategic move but also as a recognition of the potential that India offers as a hub for back-office solutions.
BRi is always on the lookout for market advantages or solutions that change the playing field. Recognising the talent and expertise available in India, we have been able to deliver an innovative and pioneering back-office service that surpasses the capabilities of other overseas-based processing companies today.
What truly distinguishes our push into India is the recognition of the country’s inherent strengths in back-office solutions. India’s vast talent pool, technological skills, and cost-effective resources make it an ideal destination for companies looking to optimise their operations and drive efficiency. By harnessing these capabilities, BRi aims not only to streamline our processes but also to set new benchmarks for excellence in the logistics industry.
Our offshore team’s expertise covers a broad range of administrative business functions that allow our global team to concentrate on our core business and continue to deliver superior and economical customer service to grow our business. BRi now benefits from extended operating hours and a customer service team that caters to partners in the northern hemisphere while clients sleep. This strategic move not only provides a head start for BRi’s team every day but also allows them to seamlessly switch to crisis mode when immediate customers need us.
BRi has grown to a team of over 75 professionals dedicated to servicing BR, its clients, and numerous international partners and customers outside of the relationships built through BRi. The core vision remains the same – to continuously extend service offerings, provide innovative solutions, and deliver exceptional value to clients as their needs evolve.
Our global journey is a testament to the power of vision, adaptability, and a commitment to meeting customer needs. We want to continue to push boundaries and redefine excellence in the world of logistics.
